Frequently Asked Questions
Hi, we’re Cassie and Jodan Morfitt, the owners behind Decked Out. In our 20 years in the industry, we’ve come across many different concerns and questions homeowners like you have when it comes to working with a contractor.
We’ve answered the most common questions we receive below, but if you can’t find the answer you’re looking for, send us a message and we’ll happily provide more information.
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Yes, we are both licensed and insured general contractors in Wisconsin. Our General Contractor license number is #DC092201004.
The decision to repair or replace your deck depends on the extent of the damage. Our experts can assess the condition of your deck during an on-site appointment and provide recommendations based on its current state.
The typical process involves an initial phone call, a quick walkthrough of the project, scheduling an on-site appointment, and providing pricing during the appointment. Once a contract is signed, we can pull permits the next day.
The construction timeline for an average deck is 4-6 days, with the entire process taking approximately a month, including permit approval and material delivery.
Deck replacement involves removing old deck boards and railing and installing a new finished product on an existing structure. Deck repair focuses on fixing specific components that may be damaged or rotten, without replacing the entire structure.
Your project will be handled by our experienced team, which includes two principal contractors overseeing the work. In addition, we work with a dedicated team of 12 skilled carpenters who bring expertise and craftsmanship to every project. They are vetted craftsmen who have been with us for years, so we trust they do an impeccable job every time.
Yes, we provide a 10-year warranty on workmanship and structural integrity. We stand by our work and will take your calls even after the project is completed.
Deck prefinishing involves applying a finish to the wood before installation, allowing for immediate staining or painting. This eliminates the need to wait a year for the deck to dry out, as is common with other builders. We use kiln-dried treated lumber, providing the option to prefinish or stain the deck shortly after installation.
We offer a range of services, including deck building, deck repair, and deck replacement. Our team is equipped to handle various projects to meet your specific needs.